Withdrawal Limits & Timing at a Glance
mw99 keeps withdrawal limits straightforward. There is a single minimum, a daily cap, and one processing window that covers all supported payment methods.
mw99 Withdrawal: Supported Payment Methods
All four payment methods below support both deposits and withdrawals. Processing times are the same across all channels once your request is approved.
- bKash ৳1,400Minimum ~21 minProcessing ৳205,000Daily cap
- Nagad ৳1,400Minimum ~21 minProcessing ৳205,000Daily cap
- Rocket ৳1,400Minimum ~21 minProcessing ৳205,000Daily cap
- Upay ৳1,400Minimum ~21 minProcessing ৳205,000Daily cap
The mobile number registered on your mw99 account must match the mobile wallet you withdraw to. Mismatched numbers are the most common reason a request is declined.
How to Submit a Withdrawal Request
The whole process takes about two minutes once your account is verified. Follow these steps in order.
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1
Log in to your mw99 account
Open the mw99 app or visit the site and sign in. Make sure you are using the account that holds your balance. If you have not set up two-factor authentication yet, do it now — it speeds up approval.
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2
Go to Wallet, then tap Withdraw
Find the Wallet icon in the bottom navigation bar (app) or the top-right menu (browser). Tap "Withdraw" to open the cashout form.
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3
Choose your payment method and enter the amount
Select bKash, Nagad, Rocket, or Upay. Enter an amount between ৳1,400 and your available balance (up to the ৳205,000 daily cap). The form shows your current withdrawable balance after any wagering deductions.
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4
Confirm your mobile wallet number
Double-check that the wallet number pre-filled in the form matches your registered account number. If you need to update it, contact 24/7 live chat before submitting — changes after submission cannot be processed.
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5
Submit and track the request
Tap "Submit Withdrawal". You will see a confirmation screen with a reference number. Track the status under Wallet → Transaction History. Standard requests complete in around 21 minutes; first-time requests may take up to 6 hours while KYC is reviewed.
Quick Reference
KYC Verification on mw99: What You Need and How It Works
KYC (Know Your Customer) is required before your first withdrawal is released. It is a one-time process. Once your documents are approved, future withdrawals skip this step entirely.
Accepted Identity Documents
Submit any one of the following. The document must be valid (not expired) and show your full name clearly.
Photo Requirements
- All four corners of the document must be visible in the frame.
- Shoot in good lighting — no flash glare covering text or the photo.
- Upload JPG or PNG at minimum 500 KB. Blurry or cropped images are rejected automatically.
- Both front and back of NID or Driving Licence are required.
- Do not submit screenshots of digital copies or photos taken from another screen.
KYC Upload Steps
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1
Open Account Settings and find the Verification tab
In the mw99 app, tap your profile icon, then "Account Settings", then "Identity Verification". On the browser version, it is under My Account → Verification.
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2
Select document type and upload clear photos
Choose your document type (NID, Passport, or Driving Licence). Upload the front image, then the back image if required. Tap "Next" after each upload to confirm the preview looks sharp and unobstructed.
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3
Wait for the review — usually within 12 hours
The mw99 compliance team reviews submissions around the clock. Standard review time is 12 hours or less. You will receive an in-app notification and email when your documents are approved or if more information is needed.
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4
Resubmit if the first attempt is declined
If a document is rejected, the rejection notice explains the specific reason. Retake the photo and resubmit through the same screen. Contact live chat if you are unsure what was wrong.
Why Withdrawals Get Declined and How to Resolve Them
Most declines are caused by one of the situations below. Each one has a clear fix — none of them require creating a new account.
- Wagering requirement not met. The 16× turnover on bonus funds must be completed before the bonus portion can be withdrawn. Check your progress under Wallet → Bonus Status.
- Mobile wallet number mismatch. The wallet number on your withdrawal form does not match the one registered to your account. Contact live chat to update it before resubmitting.
- Amount below ৳1,400. The minimum per transaction is ৳1,400. Accumulate enough balance and retry.
- Daily limit exceeded. You have already withdrawn ৳205,000 today. The cap resets at midnight (Bangladesh time, UTC+06). Resubmit after reset.
- KYC not completed. First-time withdrawals require a verified identity. Submit your NID, Passport, or Driving Licence as described in the KYC section above.
- Blurry or cropped KYC document. Retake the photo in good light with all corners visible, then resubmit through the Verification tab.
- Account information incomplete. Missing date of birth or address fields can flag a withdrawal. Fill in all profile fields under My Account before requesting.
- Unusual activity flag. If multiple devices or IP addresses have been used, the security team may hold a request for a manual check. Live chat can clear this within a few hours.
Your First Withdrawal: What to Expect
The first cashout combines your withdrawal request with the KYC document review. Here is a realistic timeline so you know what is happening at each stage.
Minutes
You submit the withdrawal request and upload your KYC document.
Hours
Compliance team reviews and approves your identity document.
Minutes
Once KYC is approved, the payment reaches your bKash or Nagad wallet.
Common Questions About mw99 Withdrawals
What is the minimum withdrawal amount on mw99?
The minimum is ৳1,400 per transaction. There is no fee deducted by mw99 — the amount you request is what arrives in your wallet. If your balance is below ৳1,400, play through your remaining funds first or contact live chat to check if a smaller cashout is possible under special circumstances.
How long does a standard withdrawal take?
After your request is approved, the payment typically reaches your bKash, Nagad, Rocket, or Upay wallet in around 21 minutes. The 21-minute window is an average measured during normal traffic. During BPL match nights or public holidays, it may be a few minutes longer, but the 24/7 support team monitors the queue throughout.
Do I have to do KYC every time I withdraw?
No. KYC is a one-time process. Once your documents are reviewed and approved — which takes up to 12 hours — your account is permanently verified. All future withdrawals go through the standard ~21-minute processing without any extra document check.
I claimed the welcome bonus. Can I withdraw right away?
You can withdraw your own deposited funds at any time (subject to the ৳1,400 minimum). The bonus funds and any winnings generated from them require a 16× wagering turnover before they become withdrawable. For example, if you received ৳1,000 in bonus funds, you need to wager ৳16,000 in qualifying games before that portion is released. Your Bonus Status page shows real-time progress.
Which mobile wallet should I use for withdrawals?
bKash and Nagad are the most widely used options among Bangladesh players and both process at the same speed. The important thing is that the mobile number on your wallet account matches the number registered on your mw99 profile. If you are unsure which number is on file, check My Account → Personal Details before submitting.
When does the ৳205,000 daily withdrawal limit reset?
The daily limit resets at midnight Bangladesh Standard Time (UTC+06). If you reach ৳205,000 before midnight, any pending balance can be requested from midnight onward. VIP tiers above Bronze carry higher daily limits — Silver members get ৳410,000, Gold members get ৳810,000, and limits go up further at Platinum, Diamond, and Black Diamond levels.
Can I cancel a withdrawal request after submitting it?
Requests can usually be cancelled while they are still in "Pending" status. Go to Wallet → Transaction History, find the request, and tap "Cancel" if the option is shown. Once a request moves to "Processing", cancellation is no longer possible. If you need to cancel urgently, contact 24/7 live chat immediately with your transaction reference number.
Ready to Make Your First Withdrawal?
Create your account, complete KYC in advance, and your winnings will be on the way to your bKash or Nagad wallet in about 21 minutes. The welcome bonus gives you up to ৳13,000 extra to play with on your first deposit.
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