These terms govern your use of mw99 and all services available at mw99.cam, including casino games, sports betting, bonuses, and payment processing. Please read them carefully before you register or place any bets. Using the site means you agree to everything below.
Acceptance of Terms
By creating an account or accessing any part of mw99, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, please do not register or continue using the platform.
These terms apply to all players regardless of which device or method they use to access the site — including the mw99 Android app, mobile browser, or desktop browser.
Who Can Register
You must meet all of the following conditions to open an account:
- You are at least 18 years old.
- You are accessing the site from a jurisdiction where online gambling is not explicitly prohibited.
- You are registering for yourself — not on behalf of another person.
- You have not previously had an account closed or suspended by mw99 for rule violations.
Account Rules
One Account Per Person
Each player may hold only one mw99 account. Opening duplicate accounts — whether with the same phone number, same payment wallet, or same device — is not permitted. Duplicate accounts may be closed and balances forfeited.
Accurate Information
You must provide truthful, complete details when registering. The name on your account must match the name on the payment wallet (such as bKash or Nagad) you use to deposit and withdraw. Providing false information is grounds for account suspension.
Account Security
You are responsible for keeping your login credentials private. If you suspect unauthorized access to your account, contact our live chat support immediately. mw99 is not liable for losses caused by sharing your password with others.
mw99 Deposits and Payments
Deposits are processed through supported mobile financial services in Bangladesh. The minimum deposit is ৳400. Funds are credited to your account within approximately 4 minutes after a successful transfer.
| Payment Method | Min. Deposit | Deposit Time | Notes |
|---|---|---|---|
| bKash | ৳400 | ~4 minutes | Most widely used method |
| Nagad | ৳400 | ~4 minutes | Available 24/7 |
| Rocket | ৳400 | ~4 minutes | Dutch-Bangla Bank MFS |
| Upay | ৳400 | ~4 minutes | UCB-linked mobile wallet |
All deposits must come from a payment account registered in your own name. Third-party deposits are not accepted and will be refunded where possible, with any associated accounts reviewed.
Bonus Conditions
Bonuses are credited automatically on qualifying deposits unless otherwise stated. The welcome bonus gives you up to 200% on your first deposit, capped at ৳13,000. All bonuses carry a wagering requirement of 16× the bonus amount before withdrawal is permitted.
General Bonus Rules
- Bonuses are valid for 7 days from the date they are credited. Unused bonus funds expire after this window.
- Only one welcome bonus per player, per household, and per device.
- Attempting to claim a bonus through multiple accounts will result in all accounts being suspended.
- mw99 reserves the right to cancel a bonus if we detect unusual betting patterns designed to exploit promotional offers.
- Reload bonuses (currently 16% on qualifying deposits) and daily cashback (1.2%) are subject to the same wagering rules unless stated otherwise in the specific promotion.
Withdrawals
The minimum withdrawal amount is ৳1,400 and the maximum in a single day is ৳205,000. Withdrawals are processed to the same mobile wallet used for the most recent deposit, subject to identity checks.
Processing Times
Standard withdrawal requests are completed in approximately 21 minutes. First-time withdrawals may take up to 6 hours while our team reviews your account details.
Identity Check Before Withdrawal
Before we process your first withdrawal, we will ask you to submit one of the following documents: National ID Card (NID), Passport, or Driving Licence. The review takes up to 12 hours. This check is required by our compliance procedures and applies to all players regardless of deposit amount.
Fair Play and Prohibited Conduct
mw99 offers games from certified providers including JDB, CQ9, Spribe, PG Soft, Evolution, Red Tiger, and Playtech. All game outcomes are determined by the providers' certified random number generators. We do not manipulate results.
What Is Not Allowed
- Using bots, scripts, or automated software to place bets.
- Colluding with other players to influence game outcomes.
- Exploiting software bugs or errors — these must be reported to support immediately.
- Placing bets designed solely to clear bonus wagering without genuine play (commonly called "bonus abuse").
- Placing contradictory bets across accounts to guarantee a profit regardless of outcome.
Any account found engaging in prohibited conduct will be suspended. Winnings generated through rule violations may be voided and any remaining balance reviewed before release.
Limitation of Liability
mw99 provides the platform on an "as available" basis. We do not guarantee uninterrupted access and are not responsible for losses caused by connectivity issues, device failures, or service outages beyond our control.
In all cases, our liability to any individual player is limited to the amount of funds currently held in that player's account at the time the dispute arises. We are not liable for indirect, consequential, or speculative losses.
Responsible Gaming: mw99's Commitment
Gaming should be an enjoyable activity, not a financial strategy. If you feel that your betting habits are becoming difficult to control, we encourage you to use the self-exclusion or deposit-limit tools available through our live chat support. Players must be 18 or older. We reserve the right to close any account where there is reasonable evidence the holder is a minor.
For more detail on tools and resources, see our Responsible Gaming page.
When These Terms Change
We may update these terms at any time to reflect changes in our services, payment methods, or applicable regulations. When we do, we will update the "Last updated" date at the top of this page. Continuing to use the site after a change is posted means you accept the revised terms.
If a change materially affects your rights, we will notify active players via their registered contact method where practicable. We recommend checking this page periodically.
How to Reach Us
For questions about these terms, your account, or any transaction, contact our support team through the 24/7 live chat available on the site and in the mw99 app. Live chat is available every day, including BPL match nights and public holidays. We do not publish a contact email address.
For disputes relating to specific game rounds, please provide the game name, round ID (shown in the game interface), and the date and time of the round so our team can investigate efficiently.